Growing Sales by Managing your Customers Webcast

Tim Monk, VP of Sales at HVL, and CD Group discuss leveraging the Oracle CRM On Demand solution to manage customers and increase revenues. Topics include managing all customer interactions, tracking information about your customer base, monitoring quotes, proposals, and contract wins by customer, marketing campaigns, and segmenting your customer base. Tim shares some thoughts on implementing the Oracle CRM On Demand product and integrating CRMOD with JDE. Also covered is training, user adoption, ease-of-use, and reporting.